Ken Zinser

Measures of leadership

My dad sent me this document from 1984 that held all these nuggets of wisdom. It’s interesting to think, while everything in the world has gotten so complex, ideas on good leadership remain evergreen.

All of these ideas fit on one side of a single sheet of paper. Clarity is not necessarily achieved through brevity, and brevity is not a guarantee of clarity, but when something is both brief and clear? That’s a special thing.

Note: these ideas are not mine nor my dad’s. He can’t recall the source, and a search for “Ten Measurements of Leadership” hasn’t done much good — but they’re worth sharing nonetheless. If you know where these came from do let me know so I can give credit where credit is due.


Measures of leadership

Essentials

How well do you distinguish between essentials and non-essentials? Successful leaders can pinpoint the essentials of a transaction and eliminate non-essentials. In a world of increasing complexity the ability to sort out the essentials of a problem — of an opportunity — is next in line to your basic judgement.

Creative Ability

Have you ever stopped to think that nothing ever happens, nothing ever starts until somebody has an idea? Creative thinking breeds creative thinking. It is one human trait that never wears out.

Human Relationships

A successful leader knows how to deal with people and how to handle people. They know how to get people to do things — to want to do things. A successful leader is respected by their superiors, their peers and their subordinates. Each kind of relationship must be studied and solved as a special problem, or perhaps a special opportunity.

Positive Attitude

A successful leader is able to inspire others. Your attitude can create a state of mind in the other person. Look for things to be for rather than things to be against.

Courage

This is closely related to the last one. This is because people will not follow a leader who lacks courage. You must have the courage to take action on your decisions.

Sense of Humor

Now this may sound silly, but it really isn’t. A good banker doesn’t have to have a rich sense of humor to be successful. What I am saying is that the chances are that a person will be a better leader if they have a sense of humor.

Have a Goal

It has been said that if you don’t know where you are going, any road will take you there! A successful leader must know where they are going and how they are going to get there. Unfortunately, too many people are too busy with current problems to bother establishing goals and objectives, or they simply lack the ability to evaluate this important asset.

Keep Informed

This is really a test to determine how well informed you are on current events. The alibi on this one usually is that there is so much to read and listen to I just don’t have the time! This is a weak excuse. The wise person will budget their time so that a proper portion can be devoted to reading, listening and learning.

Communication

Successful leaders are able to communicate with others — people above them, on their own plane, or below them. Words in themselves, spoken or written, are not communication. True communication is achieved only when ideas are clearly conveyed. A dozen well-chosen words can convey an idea that a thousand ill-chosen words could not.

Integrity

I have not tried to present these personal assets in any order of importance. Different personalities, different people, call for a different ranking. But if you were to ask me to name the one I consider the most important, the one paramount to all others, I would answer without hesitation — Integrity! This asset has little bearing on whether a person would falsify the books or maybe dip their hands in the vault. The quality of intellectual honesty in money matters, and listen to this, is a far scarcer commodity today than honesty in money matters. In its simplest application this asset of integrity means, “Will a person do [what is] right or what is expedient?” Do they always look out for themself only or do they have consideration for others? Successful leaders have the ability to lift others up with them. Personal integrity is a magnet that will draw others with greater and more lasting force than any other trait. Personal integrity is the hallmark of good breeding — a keystone of good character. Not many people succeed without it.