The human skills we need in an unpredictable world

Margaret Heffernan speaking at TEDSummit 2019:

Preparedness, coalition-building, imagination, experiments, bravery—in an unpredictable age, these are tremendous sources of resilience and strength. They aren’t efficient, but they give us limitless capacity for adaptation, variation and invention. And the less we know about the future, the more we’re going to need these tremendous sources of human, messy, unpredictable skills.

But in our growing dependence on technology, we’re asset-stripping those skills. Every time we use technology to nudge us through a decision or a choice or to interpret how somebody’s feeling or to guide us through a conversation, we outsource to a machine what we could, can do ourselves, and it’s an expensive trade-off. The more we let machines think for us, the less we can think for ourselves.